FAQs

Brass is a gold-colored alloy made up of copper and zinc. Depending on the mixing ratio, the color changes from golden orange (in the presence of a high quantity of copper) to light yellow.

925 silver is also an alloy, but it is precious because it contains 92.5% silver and the remaining 7.5% is copper. Even silver, in contact with the skin, can undergo an oxidation process which tends to darken it without however leaving stains. This process can be completely blocked thanks to the use of another precious metal, the most precious in the world: rhodium. A rhodium-plated 925 silver jewel is an object that does not fear time, oxidation is blocked by a galvanic process called rhodium plating and brilliance is guaranteed.

The choice between two materials depends not only on aesthetics, or whether you want a gold-colored jewel rather than a silver-colored one, but also on the fact that silver is a precious metal while brass is not.

The color bath, also called gilding, is a rather recent type of process: plating involves covering these metals with a layer of gold of approximately 2 microns (i.e. 2 thousandths of a millimeter) which can be applied with different techniques.

The most common system for obtaining plating is immersing the jewel in a tank filled with a solution of ions of the metal to be applied.

These ions integrate into the surface, thanks to the action of the electric current and the resulting chemical reaction; the phenomenon described is called electrolysis.

After careful degreasing, the precious metal or jewel is covered in a galvanic bath with a thin layer of rhodium, a film invisible to the naked eye, with a thickness of the order of a few microns, from 0.1 to maximum of 20-25 microns.

Rhodium plating of a jewel is a galvanic process just like gold plating. Electricity and a bath with rhodium microparticles are used to coat the jewel with a very fine layer that makes it more brilliant.

Our customized products are completely Nickel Free .

As for any contradictions, 925 silver does not contain nickel, and as an alloy it is hypoallergenic. Allergies to brass occur very rarely, but it is not uncommon for a dark green release to occur on the skin in the presence of sweat.

The Mamma bracelet is not adjustable.

The dad bracelet and the ring yes.

As regards the birth bracelet, the size can be decided based on the circumference of your wrist: S= 16.5, M= 17.5, L= 19

For circumferences under 16cm, s is the right size.

Absolutely yes. Every single Dream it jewel is handmade and produced only following the order placed.

Production is a very important process because it allows us to create a personalized and unique jewel, in all its specifications.

The following can be chosen: the color bath, the font, the finish and obviously all the data that will be engraved on the jewel.

We accept the following payment methods::

• Credit card or prepaid debit card (VISA, VISA-ELECTRON, MASTERCARD, MAESTRO, AMERICAN EXPRESS, Postepay)
• Paypal
• Cash on delivery
• Payment in 3 installments at 0 interest

Yes, if you choose the home delivery method. When you are placing your order, simply select "Cash on delivery" as the payment method. This service will have an additional cost of €2.50 and will allow you to pay the amount of your order directly to the courier at the address you indicated. .

We advise you to prepare the exact amount in cash , as we cannot guarantee that all couriers have change available for payment in cash.

We also remind you that couriers must in no way ask for tips or amounts in excess of the total order.

Since this is an entirely customized and handmade product, processing times are a minimum of 7/10 working days.

When checking out your order you can choose home delivery or in-store delivery.

With home delivery your order will be shipped via a fast courier authorized to deliver in your area.

We ship to Europe at a price of €20.00.

Certain! Simply enter all the recipient's data in the shipping address and your data in the billing address .

Our non-personalized products can be returned within 15 days of receipt.

Products that have been personalized cannot be returned in any way.